KOLKATA — Metro rail services in Kolkata were halted for approximately one hour following a technical glitch, causing widespread inconvenience to holiday commuters, according to reporting by The Hindu — National.
The sudden operational failure stalled train movements across the transit network at a time when passenger numbers typically surge due to annual religious festivities.
Disruption Amid Festive Rush
The service interruption struck on the day of Maha Ashtami, an occasion when large crowds of residents and visitors traditionally rely on the underground transit system to navigate the city. Commuters heavily depend on the metro network during this period to visit various Durga Puja pandals set up across different neighborhoods.
The unexpected suspension left thousands of festive travelers facing delays on one of the busiest travel days of the season. Metro rail systems serve as a primary transit artery in Kolkata, especially during the celebrations when surface road transport experiences severe congestion.
Impact on Holiday Commuters
While the root cause was identified as a technical glitch, the resulting hour-long delay disrupted travel plans for pandal-hoppers moving across the city's key corridors. Normal operations were interrupted as technical teams responded to resolve the issue and restore train movements.
Transit authorities worked to address the malfunction and clear the line to accommodate the heavy passenger volume anticipated throughout the remainder of the celebrations.
